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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tylor Bonnell

Tylor Bonnell

October 24, 2024

5  out of  5
rating by Tylor Bonnell
"Julie was extremely helpful and saved me a bunch of money on my policy. I cannot recommend them enough for your insurance needs!"
We responded:
"Thank you for the review! Saving money and better coverage is aways an awesome thing! - Sterling State Farm Insurance - Mike Sprague State Farm Insurance "
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Seb Xraz

October 7, 2024

5  out of  5
rating by Seb Xraz
"Karina is a gem. Thanks for helping me out with my Home & Auto!"
We responded:
"We think Karina is pretty special to! Thank you for the review and we are very happy to help with your car insurance and home insurance needs! Sterling, IL State Farm Insurance"
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Terry Gaskill

October 7, 2024

5  out of  5
rating by Terry Gaskill
"Great Karina has helped me out a lot!"
We responded:
"Thank you for the review, Terry! We are happy to hear that you enjoyed working with us! Mike Sprague Sterling State Farm Insurance Agency"
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Shawn Andrews

June 15, 2024

5  out of  5
rating by Shawn Andrews
"Very great experience with Karina she was very helpful and quick to getting me the help I needed!!"
We responded:
"Shawn, thank you for the review. It is a pleasure to do business with you. - Mike Sprague Sterling State Farm Insurance"
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Leslie Hires

June 14, 2024

5  out of  5
rating by Leslie Hires
"They are so amazing. Every time we have called They have always been so nice and helpful no matter the issue. Everything is done very fast and efficiently. I would definitely recommend them to anyone ans everyone."
We responded:
"Thank you for the review, Leslie! - Sterling State Farm Car and Home Insurance"
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Ann Glassburn

May 21, 2024

5  out of  5
rating by Ann Glassburn
"State farm has always had great & fair service & very nice welcoming people"
We responded:
"Thank you for the review, Ann! Working with customers like you make our job so much easier! - Mike Sprague Sterling, IL Car and Home Insurance"
Profile photo of Tom Sawyer

Tom Sawyer

April 18, 2024

5  out of  5
rating by Tom Sawyer
"They’ve been absolutely amazing. No matter what I have happen with my bike or car they always have it taken care of swiftly. Thanks for helping me fix my bike and keeping her on the road Karina and Austin. You guys are the best!!"
We responded:
"Thanks, "Tom!""
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Nancey Dorner

March 12, 2024

5  out of  5
rating by Nancey Dorner
"Staff is top notch! Help in anything you need! Thank you"
We responded:
"Thank you so much for the review, Nancy! Jennifer, Christa, Julie, Karina, Lynnsey, Jaclyn and myself all appreciate you and your business! Mike Sprague Sterling State Farm"
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Mayra Martin

February 27, 2024

5  out of  5
rating by Mayra Martin
"Christa and Jen have the best customer service that I have ever experienced. They are friendly, kind and know what they are doing. Whenever I need help or information with my account I know I can count on them. Thank you ladies!"
We responded:
"Jen and Christa are the best! Thank you for the review and we appreciate your business! Sterling State Farm"
Profile photo of Robert Shaw

Robert Shaw

February 26, 2024

5  out of  5
rating by Robert Shaw
"Julie was very informative and professional was a excellent experience and will highly recommend her to all my friends and family. Thank you!!!!👍"
We responded:
"Thank you for review, Robert! We are very excited to work your friends and family! - Mike Sprague State Farm Insurance (Sterling/Rock Falls/Dixon)"
Profile photo of Elivia Ahrens

Elivia Ahrens

February 20, 2024

5  out of  5
rating by Elivia Ahrens
"Absolutely loved working with Julie. She was very helpful and got us a great deal!"
We responded:
"Thank you for the review! Mike Sprague Sterling State Farm - Car Insurance, Home Insurance"
Profile photo of Jordan Scherer

Jordan Scherer

February 4, 2024

5  out of  5
rating by Jordan Scherer
"So I have personally dealt with nearly, if not all, staff here over the past couple years upon switching from another major local provider. Down the line from Jennifer, Julie, Krista, Clay (off to university now) and Cindy (congrats on retirement)-on to the namesake, Mike. Just wonderful people who put the extra time and patience into diligently assessing service provision as opposed to being treated just like a number. Cannot say enough great things about their family like hands on approach. Give them a call, do not waste time shopping around."
We responded:
"Jordan, thank you for the incredible review! We enjoy working with you and look forward to many years to come! - Mike Sprague Sterling State Farm Insurance."
Profile photo of Sean Gillette

Sean Gillette

January 30, 2024

5  out of  5
rating by Sean Gillette
"Christa was very helpful and quick to get my claim in. Wasn’t sure I had comprehensive insurance and she was able to see I did and get everything set up!"
We responded:
"Thank you for the review, Sean! Working through claims are the most important thing we do! I am happy to hear it was a good experience! Mike Sprague State Farm Insurance!"
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Mary Robinson

January 29, 2024

5  out of  5
rating by Mary Robinson
"Very pleased with State farm’s prompt response to my claim and the businesses they recommended to do my repairs were wonderful"
We responded:
"Thank you for the review, Mary. Sometimes claims can be tough and getting in front of them are very important to us! We look forward to continuing working with you! - Sterling State Farm Car and Home Insurance"
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Stephen Nalder

January 17, 2024

5  out of  5
rating by Stephen Nalder
"Fantastic customer service. Thanks, Julie!"
We responded:
"Stephen - Thank you for the review and allowing us to get you switched over to State Farm! - Mike Sprague State Farm Sterling, IL"
Profile photo of Tonya Bush

Tonya Bush

January 17, 2024

5  out of  5
rating by Tonya Bush
"Julie has been wonderful to work with, gave me all the info i needed and was very pleasant. Glad we switched to State Farm.."
We responded:
"Thank you for making the switch, Tonya! It was a pleasure to work with you! -Sterling State Farm Car and Home Insurance"
Profile photo of Leah Coblentz

Leah Coblentz

January 15, 2024

5  out of  5
rating by Leah Coblentz
"Julie was amazing helping with homeowners and auto insurance..."
We responded:
"We agree, Leah! Thank you for trusting us with you homeowners and auto insurance! - Mike Sprague State Farm Sterling, IL"
Profile photo of Sandy Lewandowski

Sandy Lewandowski

December 6, 2023

5  out of  5
rating by Sandy Lewandowski
"Hi Julie has been great. The place in IN. The woman didn’t want to do anything for me. So Julie just did it all. Thank you"
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Fruit Tree

December 4, 2023

5  out of  5
rating by Fruit Tree
"I dealt with Julie Dodd on our insurance. Julie was professional, helpful and friendly."
We responded:
"Thank you for the review! - Sterling/Rock Falls/Dixon State Farm Car and Home Insurnace "
Profile photo of Easi Jomant

Easi Jomant

December 1, 2023

5  out of  5
rating by Easi Jomant
"Julie was a great help! Very thorough and punctual. i recommend her and Mike’s crew 10 times out of 10!"
We responded:
"Easi! Thank you for the review! We are happy to have you as a customer! Mike Sprague State Farm Car and Home Insurance"
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curtis edwards

November 30, 2023

5  out of  5
rating by curtis edwards
"Julie was great at getting times to fit for insurance. Julie also was great at explaining the insurance difference"
We responded:
"Thank you for the review Curtis! We think Julie does an awesome job to! Mike Sprague State Farm Sterling, IL"
Profile photo of William Williams

William Williams

November 15, 2023

5  out of  5
rating by William Williams
"I have been with State Farm insurance for about 30 years. Mike Sprague is one of the best insurance agents that I have been with, and I highly recommend him to anyone looking to buy insurance. What I like about Mike (and everyone working in Mike's office) is they work with you to try to resolve any problem you have."
We responded:
"Thank you for the glowing review! We have appreciated your business for the past 30 years and look forward to another 30! - Mike Sprague Sterling State Farm"
Profile photo of Carshon Engelbarts

Carshon Engelbarts

October 4, 2023

5  out of  5
rating by Carshon Engelbarts
"Julie was extremely helpful and I appreciated how quickly she got back to me"
We responded:
"We appreciate the review and happy you have a good experience! - Sterling State Farm Home and Car Insurance"
Profile photo of Lesley Whaley

Lesley Whaley

October 4, 2023

5  out of  5
rating by Lesley Whaley
"Julie Dodd has been extremely helpful and knowledgeable with helping me with my new auto insurance plan. Thank you, Julie, for everything!!"
We responded:
"Thank you for the review, Lesley! We think Julie is pretty great to (ESPICALLY when it comes to auto insurance)! - Mike Sprague Sterling State Farm Insurance "
Profile photo of Justin Rodriguez

Justin Rodriguez

July 26, 2023

5  out of  5
rating by Justin Rodriguez
"Great staff! Very helpful and friendly"
We responded:
"Thank you for the review, Justin! - Sterling State Farm"